Practical shipping details for Portabex orders, including processing times, estimated transit, and what to expect after checkout.
Processing and delivery estimates
Orders are processed in 1–3 business days. Standard shipping to the United States and Canada is free, with an estimated transit time of 4–7 business days after dispatch. These are estimates, not guarantees, and may vary by destination and carrier conditions.
You will receive tracking information once your order ships. If tracking does not update within a reasonable time, contact us at [email protected] with your order number.
Address accuracy and delivery issues
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at [email protected] or +1 302 379 2436. We cannot guarantee changes after an order is placed, but we will confirm what is possible.
If a package is marked delivered but you cannot locate it, check with neighbors and your local carrier first. Then contact us and we will help review the available information.
Related policies
For returns and exchanges, see Returns. For order cancellation before dispatch, see Cancellation. For payment methods, see Payment.